Shipping & Returns

COVID-19 POLICY

Due to the COVID-19 pandemic, we have updated our Shipping Policy temporarily, as of May 19th 2020. Please review changes below.

 

Shipping & Handling USA

We understand the excitement that comes with waiting for that special order. Thats why here at Nineth Closet we not only prepare your orders with style & grace but they also ship in a timely fashion. We Ship orders Monday - Friday. Please allow 24-48 hours for processing. Orders take approximately 5-7 working days to receive once shipped. WE DO NOT SHIP ON WEEKENDS. If you place an order between (Friday after 3pm EST. ) through Sunday, your orders will not be shipped till that following Monday-Wednesday.

All our Deliveries are handled by USPS, FedEx & UPS. Nineth Closet is not responsible for any missing/stolen packages once they’ve been delivered. 

For International shipping it's up to you to cover additional customs or taxes cost if any is required once shipped to your destination. Some international deliveries can take longer than usual. Please be aware that Nineth Closet is not responsible for delays due to customs clearance in the destined country.

Any refusal to pay duties and taxes on International orders & the package is returned,  a $30 restocking fee will be deducted from the refund amount.

 

Cancellation/Refund Policy

Here at Nineth Closet we’re delighted to offer store credit or an exchange for items that do not fit. To make things as smooth sailing as possible, we will also provide instructions on the return document included with your order. Nineth Closet does not cover shipping cost when items are returned.

All SALE ITEMS ARE FINAL SALE 

All Exchanges can be sent to the address below:

2116 hays street, Fredericksburg VA 22401